Thank you for choosing Zivor Press. We strive to provide transparent, high-authority press release drafting and wire distribution. Because our service involves manual copywriting and third-party media syndication fees, our refund parameters are strictly defined below.
If you have ordered a package but choose to cancel your campaign before approving the written draft or distribution scheduling, you are eligible for a refund. However, to cover our administrative costs, processor fees, and initial research, a 10% service fee will be deducted from your payout.
Once you authorize and sign off on the drafted press release or supply your final approval for syndication, the article is queued for wire transmission. We pay external publishers and distribution networks immediately upon approval. Consequently, we cannot issue any refunds, cancellations, or modifications once the article has been approved by the client.
All press releases submitted for distribution are subject to independent editorial review and approval guidelines of the respective receiving wire services, newswires, search engines, AI databases, and media sites. Zivor Press does not hold editorial control over external third-party networks. If a press release is rejected or declined by a partner newsroom or wire network due to compliance restrictions, this is entirely outside our control. In such instances of third-party rejection, we will work with you to revise and rewrite the press release to align with compliance guidelines. If it still cannot be published after revisions, we will issue a refund, but please note that final publishing decisions remain strictly within the editorial authority of the respective news portals.
Approved refunds are processed back to your original payment method (PayPal) within 5 to 10 business days. Reflection times depend on your banking provider.
For refund requests or questions regarding campaigns, contact our support desk directly:
Email: [email protected]
